Changing the Password of your Account

Note: Whenever you change your password, please send an email to billing@xynext.com with the domain name, userID and the old and new passwords. We have also provided a secure web form for updating us without sending your password unencrypted. We use passwords to verify identity, and we will need to update our customer database to authenticate future administrative requests.

You may change the master password of your account via telnet.  All accounts created after 11-20-98 have telnet initially disabled. We will enable telnet on these accounts upon customer request. If you wish to change your password but do not wish to use telnet, please use our Secure Web Form to notify us. Accounts on our NT servers must also use the Secure Web Form.

We have a step by step tutorial on using the telnet program that is built into Windows95 and NT. Click here to view it. 

At the telnet prompt, type:

passwd

You will be prompted for the old password and then the new password, followed by a prompt to reconfirm the new password.

This changes the password you use to login via telnet and ftp. It will also affect access to the masteruserid's mailbox. It will NOT change the password you use for FrontPage. You must use the live edit feature of FrontPage to open the root web on your site and choose "Change Password" from the "Tools" menu.

Please note again: Whenever you change your password, please send an email to billing@xynext.com with the domain name, userID and the old and new passwords. We have also provided a secure web form for updating us without sending your password unencrypted. We use passwords to verify identity, and we will need to update our customer database to authenticate future administrative requests.