Viewing Mail
Live on the Server
You can view your mail on our
server without downloading through the use of Telnet. Telnet is a communication protocol that provides a direct link
between your local computer and our remote server. Windows'95, '98 and NT all have a telnet client built in. Telnet clients
for MacIntosh and other operating systems are available at Tucows.com
. Click on the word telnet for instructions on its
use. Once you have established a telnet session, type the word
mail at the command line prompt:
www#:/mnt/web/guide/YourDomain#
mail
You will be presented with a list of
mail message headers: |
Mail version 8.1 6/6/93. Type ? for help.
"/var/mail/bill": 3 messages 3 new
>N 1 bob@aol.com
Wed Dec 16 18:50 45/1411 "Re: contracts"
N 2 scott@aol.com
Wed Dec 23 17:36 29/1115 "please post"
N 3 client@somewhere.net Tue Feb 16 18:43 32/1463
"Order from form"
&
The first line shows the mail
viewer's version number. The second line shows which mailbox is being opened, the number
of messages in that box and the number of messages not yet read. The third line begins
with a > symbol showing that this is the currently selected message. If you hit the
<enter> key the contents of that message will be displayed. if you type a number,
say 2 or 3, you will see the contents of that particular message and it becomes the
currently selected message. The third line goes on to list the message's headers. First is
listed the message's status (N = new, U = unread, blank = read) and number followed by the
sender's address. Next is the day of the week, month, day of the month and time the
message was received on our system. The next item is the number of lines in the
message/the number of characters in the message. The last item is the subject of the
message.
If the message is a long one and your
telnet program does not have a scroll back feature (windows '95, '98 and NT do not), the
message will scroll by when you type its # and you will only be able to see the last
screen- full. To read a message screen by screen, type: edit # (where # is the
message number). This can be abbreviated as: e# . This will open the message in the
"pico" text editor. Command options will be listed at the bottom of the screen.
After exiting the editor with <ctrl>x , you can type: headers
(or just h) to see the list of message headers again. You will notice that
the message just read will no longer have a N or U at the beginning of the headers line.
This means that message will not be returned to your mailbox when you complete your mail
reading session. If you type: unread # , the server will mark that
message as unread and will return it to your mailbox for later download. Type: h to
verify that the message is marked with a U. The server will only show the headers for up
to 30 messages (number varies with screen size) at a time. To view the next
screen-full of
headers, type: z .
To view the previous screen-full, type: z- . |
Clearing
"Stuck" Mailboxes
For most people on a dial-up
connection, mailboxes over 2 to 3 megabytes will "timeout" when trying to
download with your mail client. Sometimes
this happens only a few seconds into the download, sometimes minutes. If it occurs
prior
to the default 20 minutes set by the server, you are encountering packet loss due to busy network traffic. When the mail box
is small and a few packets are lost due to data collisions, your mail client says
"Well, I can have those few packets re-sent." When the mailbox is very large, it
says "If I have to keep having packets re-sent, I'll never finish getting all this
mail" and it gives up. If you can log in with telnet and reduce the size of the
mailbox, you will increase your chances of getting the rest of the mail. Usually it is
only a few messages that take most of the space. We often see attached graphic files cause
this problem. It is always better to publish the graphic on your website and send a
hyperlink to it in the mail message than to clog the recipient's mailbox with it as an
attachment. Below is a mail header list typical of this situation: |
Mail version 8.1 6/6/93. Type
? for help.
"/var/mail/user": 5 messages 4 new
> 1 admin@oncorp.com Wed Feb 24 14:47
47211/3635120 "image.bmp"
N 2 bert@iat.org
Fri
Feb 26 07:47 55/2672
"test"
N 3 sgrosh@acorp.com Fri Feb 26
10:59 24/1013
"What's Up?"
N 4 rob@newtec.com Fri
Feb 26 13:33 109/4298
"New Telephone"
N 5 Richard@aol.com Sun Feb
28 21:42 821/58310
"meeting agenda"
The first message in the list has a 3.6 megabyte
picture attached. This prevents the user's mail client from getting the other messages.
The user now types: delete 1 (or d1) to delete message 1. Typing h now yields: |
Mail version 8.1 6/6/93. Type
? for help.
"/var/mail/user": 4 messages 4 new
>N 2 bert@iat.org
Fri
Feb 26 07:47 55/2672
"test"
N 3 sgrosh@acorp.com Fri Feb 26
10:59 24/1013
"What's Up?"
N 4 rob@newtec.com Fri
Feb 26 13:33 109/4298
"New Telephone"
N 5 Richard@aol.com Sun Feb
28 21:42 821/58310
"meeting agenda"
The user can now type quit (or q) to exit the
"mail" program and download the remaining mail with no problem. If you leave
your mail on the server after downloading it, it will accumulate without limit. Every time
your mail client tries to download the mail, our server must parse through all the
accumulated mail to determine which messages have already been downloaded and which ones
have not. After a while, this process will time out before ever getting to the unread
mail. For this reason, we ask that you set your mail client to remove the mail after
downloading. Any mailbox more than ten megabytes is subject to compression and/or
deletion. Because only your master userID has a telnet login, this process cannot be used
on secondary mail box userID's unless you first notify tech support via phone, email, or
by using our contact form, that you wish the
contents of the secondary mailbox moved into your master userID's mailbox. More information on the server side
"mail" program's options are in the online telnet manual. At a telnet prompt,
type: man mail
The "pine" and
"elm" mail programs are also available, type: man pine or
man elm at the telnet prompt. |
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